Privacy Policy for ABA Spectrum Therapy
Effective Date: January 16, 2025
ABA Spectrum Therapy ("we," "our," or "us") is committed to protecting the privacy of our customers, employees, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or provide consent for SMS communications.
Information Collection
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing information, and other details provided when you:
Schedule an appointment.
Consent to SMS communications.
Subscribe to our newsletters or updates.
Non-Personal Information: Browser type, IP address, device information, and website usage analytics.
SMS Consent Information
As part of our SMS consent process, we collect your phone number and explicit agreement to receive text messages. This information will only be used for the purposes outlined below and will not be shared with third parties.
How We Use Your Information
Your information is used to:
Provide services and support, including scheduling and managing appointments.
Send updates about your appointments, invoices, or other relevant information.
Notify you about operational changes, new services, or important updates.
Respond to your inquiries and improve our services.
SMS Communications
By consenting to receive SMS communications, you can expect to receive:
Appointment reminders and confirmations.
Billing and invoice notifications.
Updates about clinic policies, closures, or changes.
Occasional announcements regarding new services or events.
Standard messaging disclosures:
Messaging frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying "STOP” to any message or contacting us directly.
For assistance, text "HELP", call 512-986-7625 or email info@ABASpectrum.com.
Information Sharing
We do not sell, trade, or share your personal information with third parties for marketing purposes. However, with your permission. we may share information with trusted service providers who assist us in delivering our services, such as payment processors or scheduling platforms. These providers are bound by confidentiality agreements and may only use your information as necessary to provide their services.
Data Security
We employ industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. Despite these efforts, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies to improve user experience and gather analytics. You can adjust your browser settings to disable cookies, but doing so may limit certain functionalities of our website.
Your Rights
You have the right to:
Access and review the personal information we hold about you.
Request corrections to your information.
Withdraw your consent for SMS communications or other services.
Request deletion of your information, subject to legal and operational requirements.
Contact Us
If you have questions or concerns about this Privacy Policy or your information, please contact us at:
ABA Spectrum Therapy
800 Crystal Falls Parkway, Unit 8
Leander, Tx 78641
info@ABASpectrum.com
512-986-7625
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
Thank you for trusting ABA Spectrum Therapy. We are committed to safeguarding your privacy and ensuring transparency in how we use your information.